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M: I'd like a double room.

W: Do you have a reservation?

M: Yes, I called you last week from New York. My name is George Lee.

W: Wait a second, please. Yes, Mr. Lee. We have a room reserved for you. How long do you plan to stay?

M: Probably two days. My wife will join me tomorrow. Then we'll decide when to leave for Seattle.

W: Would you sign the register please?

M: Yes, by the way, does my room come with a private bath?

W: Certainly. Every room in this hotel has a private bath.

M: Does my room have twin beds or a double? I prefer a room with

twin beds.

W: Your room has twin beds, Mr. Lee. It also has a view. I'm sure you'll like it. This is your key. It's on the 8th floor, room 801. The elevator is over there.

M: Thank you. One more thing, where is your restaurant?

W: The restaurant is on the second floor. We also have a cafeteria on the top floor. If you would like something to drink, you can either call room service or come down here. The bar is right behind the lobby.

M: Thank you. You're very kind.

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結(jié)賬退房

Can I help you, sir?

Yes, I'm checking out.

Can I have your key and room number, please?

Room 1419. Here's my key.

Here's your bill, sir. Could you please check it?

It's all right. Please charge it to my credit card.

Here you are, sir. You're all set. I hope you enjoyed your stay. And that next time you're in town, you will stay with us again.

I will. Where can I leave my luggage? I really want to leave after lunch.

The bell captain will put it in the storage room. When you're ready to leave, you can claim your luggage from him.

Thanks very much. And good-bye.