I always want to win, but I don't always expect to win but I certainly expect to deliver the objective that we went to achieve. Could you give me some tips for negotiating? Yes. I think everybody has their own tips. But these're things that have worked for myself and the people I've worked with, and it's more around avoiding classic errors. And I guess the first one is to identify who the decision maker is. I've lost count of the occasions at every level, from first-line salesman through to board director, board to board negotiations, where I've seen fantastic presentations, superb dialogue, and the person that's been sitting across the table, so to speak, is not the decision maker. So that's the first tip, make sure you know who you're talking to.