職場色眼識人
The best leaders have an
acute understanding of their employees’
temperaments. In the book "Colour Savvy," authors Susan Geary and Anne Bulstrode discuss four different temperaments—Inquiring Green, Resourceful Orange, Organized Gold and Authentic Blue—based on a person’s needs and values.
最好的領(lǐng)導(dǎo)莫過于對員工的稟性知根知底。在《顏色的智慧》一書中,作者蘇珊-基爾和安妮-伯斯德根據(jù)個人需要和價(jià)值,將性格分成了四種不同類型——孜孜以求之綠色稟性、足智多謀之橙色稟性、有條不紊之金色稟性、忠誠可靠之藍(lán)色稟性。
If you’re able to identify these different temperaments in people, you can
pinpoint their strengths and challenges. You will also understand the best ways to interact and work with them.
如果你能用這種方法洞察不同人的稟性,那你不僅能識破他們的優(yōu)缺點(diǎn),還很清楚怎樣跟他們溝通協(xié)作才最好。
Temperaments are different from personalities, because several temperaments can make up a personality, but everyone is born with a “preferred way of doing things,” or a preferred temperament. Here’s how to best work with these four types:
稟性與性格還是有所區(qū)別的:性格可以由幾種稟性后天促成,但稟性卻是每個人先天就具有的、是首要的。請看下面如何跟這四種類型的人打交道:
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綠色
1. Inquiring Green
1. 孜孜以求之綠色稟性
Inquiring Greens include Martin Luther King, Jr. and Woody Allen
綠色稟性的代表人物有馬丁-路德-金、伍迪-艾倫。
“Inquiring Greens” are constantly on an ongoing quest for knowledge, usually through facts and data. They tend to be independent thinkers and don’t like others telling them what to do. They value progress and improvement … tend not to get mired in the past or present but are oriented to the future and progression.
“孜孜以求型”的人總是通過事實(shí)和數(shù)據(jù)不斷尋求知識。這種人有自己的一套想法,不喜歡別人告訴他們該怎么做。他們看重進(jìn)步和提高,不拘泥于過去或現(xiàn)在的境況,總是奔向未來前進(jìn)。
These employees make great
visionary and strategic leaders and are especially adept at dealing with complex issues—whether it is a computer, mechanical or organizational problems. They are primarily big picture people and can see possible pitfalls and contingencies in a situation. However, they are also prone to feeling uncomfortable in social situations and therefore may give off a cold, impatient and uncaring vibe.
這類人有望成為有遠(yuǎn)見有策略的領(lǐng)導(dǎo),擅于處理復(fù)雜問題——諸如計(jì)算機(jī)、機(jī)械或組織問題等。他們擅長從大局著手,進(jìn)而洞察局勢的動蕩起伏。不過,這種人在社交場合有可能讓人覺得別扭,容易使氣氛變得緊張不耐煩。
綠色
Tips for working with an Inquiring Green:
如何與綠色稟性的人相處:
Present your arguments in a logical manner.
有邏輯地陳述觀點(diǎn)。
Show confidence.
充滿自信。
Be willing to debate ideas, and be open to feedback and critiquing.
勇于辯論,樂于接受反饋和批評。
Be a problem solver; come to the table with a solution.
著眼于解決問題,帶著解決方案去討論。
Keep your cool; don’t get offended by their
bluntness.
保持鎮(zhèn)靜,別因?qū)Ψ降拿餮钥煺Z而方寸大亂。
Don’t make small talk.
不扯淡。
Don’t micromanage them.
從大局管理這類員工。
橙色
2. Resourceful Orange
2. 足智多謀之橙色稟性
Resourceful Oranges include Ronald Reagan and Richard Branson
橙色稟性的代表人物有羅納德-里根和理查德-布蘭森。
These people typically hate to sit still for long periods of time and usually value excitement and action more than planning. They tend to make decisions quickly and don’t like to spend too much time thinking about it. Furthermore, they prefer change and
unpredictability to a stable environment.
這種人通常耐不住久坐,喜歡刺激和行動甚于計(jì)劃。他們做決定比較迅速,不喜歡耗時間去思考。而且,他們喜歡在穩(wěn)定的環(huán)境中尋求變化和不確定性。
Resourceful Oranges are the most adaptable out of all the Temperaments and “function optimally when they need to work on tight deadlines or juggle multiple priorities.” When problems arise, these people automatically go into action mode and don’t tend to
panic. They are also great negotiators and have an easy time charming others to get them on board with their missions.
在所有類型中,“足智多謀型”的人適應(yīng)能力最強(qiáng);而且,面對緊急任務(wù)或多項(xiàng)抉擇時,他們表現(xiàn)尤為出色。這種人一遇到問題就立馬采取行動,絕不會驚慌失措。此外,他們非常擅于談判,能輕松贏得人心為他們效力。
Since they are highly energetic and like to do things
spontaneously, they may have a reputation as being ”immature,
rambunctious, noisy, disordered and careless.”
因?yàn)檫@類人活力充沛、隨性而為,人們很容易認(rèn)為他們“不成熟、率性、喧鬧無秩序、粗心大意”。
橙色
Tips for working with a Resourceful Orange:
如何與橙色稟性的人相處:
Use humor when dealing with Resourceful Oranges.
幽默處之。
Do not expect a micromanager.
不可從細(xì)節(jié)方面管理。
Create a competitive environment, because these workers think it’s a game.
營造競爭氛圍,因?yàn)楦偁幵谶@類員工看來是“游戲”。
Tell Resourceful Oranges what you want accomplished, not how to do the job.
強(qiáng)調(diào)你想要的結(jié)果,而不是過程。
Make use of their skills in a crisis situation.
緊急關(guān)頭重用他們。
Make them feel part of the team.
讓他們始終感到團(tuán)隊(duì)的關(guān)懷。
金色
3. Organized Gold
3.有條不紊之金色稟性
Organized Golds include Queen Elizabeth II and Julia Child
金色稟性的代表人物有伊麗莎白二世和茱莉亞-查爾德。
These people think it’s important to be part of a community, so they work best when they feel a sense of belonging. They prefer
hierarchical structures and believe that everyone should have specific duties and responsibilities. They perform best in teams and groups. Organized Golds thrive at planning and organizing and have an easy time identifying priorities and managing others.
這種人非??粗貓F(tuán)隊(duì)感,有了歸屬感便能全力以赴。他們喜歡階級性組織,認(rèn)為每個人都應(yīng)該各就其位、各司其職。他們在團(tuán)隊(duì)和組織中表現(xiàn)最為出色。有條不紊的人擅于制定計(jì)劃并組織任務(wù),很會安排先后次序、管理他人。
As for their challenges, Organized Golds often have a difficult time remaining calm in different
scenarios. They are overprotective, sometimes rigid and, often, overworked and exhausted. They prefer routine and don’t do well with change.
但遇到挑戰(zhàn)時,這種人不太容易在不同情形下保持鎮(zhèn)靜。他們保護(hù)性很強(qiáng),甚至有點(diǎn)刻板,一般都會過度勞累,把自己搞得精疲力竭。他們喜歡按部就班,不喜歡變化。
金色
Tips for working with an Organized Gold:
如何與金色稟性的人相處:
Present your ideas in a systematic way.
有系統(tǒng)地表達(dá)觀點(diǎn)。
Be punctual.
守時。
Be prepared and open to criticism.
樂于接受批評。
Be a team player.
注重團(tuán)隊(duì)身份。
Give these people a sense of belonging.
給他們歸屬感。
Fill them in on the details of a task.
給他們安排詳細(xì)具體的任務(wù)。
藍(lán)色
4. Authentic Blue
4. 忠誠可靠之藍(lán)色稟性
Authentic Blues include Oprah Winfrey and Jimmy Carter
藍(lán)色稟性的代表人物有奧普拉-溫弗瑞和吉米-卡特。
These people are always trying to find meaning and significance in their personal and professional lives. Out of all the temperaments, Authentic Blues are the best at communicating with others and “can be gifted in the use of stories, analogies and metaphors.” However, since they are so in tune with their feelings and everyone else’s feelings, these people are often hypersensitive to criticism and conflict and are “overly helpful.”
這類人總在尋求生活與職業(yè)的意義。在所有類型中,藍(lán)色稟性的人最擅長與人溝通,在利用故事、比喻及隱喻方面很有天賦。但是,因?yàn)樗麄冞^于顧及自己或他人的感受,對批評和矛盾也就顯得過于敏感,有時候感覺“熱情過度”。
藍(lán)色
Tips for working with an Authentic Blue:
如何與藍(lán)色稟性的人相處:
Focus on the future, not the past.
強(qiáng)調(diào)未來而非過去。
Make use of stories, metaphors and analogies when explaining yourself.
表達(dá)時多引用故事、比喻及隱喻。
Use personal examples to make your point.
用個人事例強(qiáng)調(diào)觀點(diǎn)。
Listen to them when they are not satisfied with something.
當(dāng)他們心存不滿時要給予傾聽。
When presenting new ideas or tasks, start with the big picture and then drill down to the detail if necessary.
實(shí)施新想法或任務(wù)時,先展開大的圖景,必要時再解釋細(xì)節(jié)部分。