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簡介:A woman uses her smartphone on a street in Seoul. New rules are on the way to protect consumers from expensive data roaming fees, but for now, phone owners can take steps to help themselves

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Wendy Kaufman
Lisa French
Barcelona
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Americans who travel abroad are all often stunned by the size of their mobile phone bills. Even if they aren't actively using the phone, they can rack up hundreds and sometimes thousands of dollars in charges. NPR's Wendy Kaufman explains why that happens and what you can do about it if you travel. Los Angeles resident Lisa French thought she was being very careful when she took her smartphone on a trip to Japan. "I was advised not to make any phone calls, as phone calls overseas are very, very expensive." So is text messaging, so she wasn't planning to do that either. She took note of an alert that popped up on her phone shortly after arriving in Japan warning about possible data charges. But she wasn't planning to spend a lot of time online, and she says:"Since I had traveled to Germany and Barcelona in the past and I really only got maybe $30 or $40 more on my phone bill, I thought, oh, OK, it's only going to be about that much." French was in for a big surprise. A few days into her trip she checked her account online. "I found at the very bottom, very hard to read, that I had $462 in roaming charges. It was like a slap in the face."