預定酒店時,為了避免尷尬,我們要學會一些基本的酒店相關的英語口語,今天,小編給大家整理了一些旅游相關的超實用英語口語示例,一起來看看吧!

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Individual clients check in(散客入住)

G=客人 ??????????????R:=接待員

R:Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you?

下午好,歡迎光臨昆明君樂酒店,請問有什么可以幫到您?

G:Yes, I’d like to check-in .please.我要登記住宿。

R:Certainly, Madam. May I have you name, please?好的,小姐。能告訴我您的姓名嗎?

G:I’m Christine.Nolan我叫克莉絲汀?諾蘭

R:Do you have a reservation, Ms. Nolan?諾蘭小姐,請問您預定了房間嗎?

G:Yes, form today.是的,預定了。從今晚開始。

R:OK, Ms .Nolan, please show me your passport. 好的,諾蘭小姐,麻煩您出示一下您的護照。

R:(雙手接客人證件)

R:(掃描客人證件后雙手歸還客人)

R:Just a moment, please. I’ll check our reservation record. (After a while)Thank you for waiting. ??????Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ¥800 that including two breakfasts. Is that all right?請稍等,我查一下預定記錄。(過了一會)讓你久等了,諾蘭小姐,您預定了一個晚上的商務單間,房價¥800(房價用手指給客人不要說出報價),含兩份早餐是嗎?

G:Yes.是的

R:Print out the registration form?打印住宿登記表。

(再次與客人確認姓名,來店離店日期,房號,房價和早餐數(shù)等信息并禮貌的讓客人在登記單上簽名)

R:You stay here one day, the deposit is ¥1500,you want pay for credit card or cash?您住一天,押金是¥1500,請問您是刷卡還是付現(xiàn)金呢?

G:By Credit Card.刷卡。

R:OK, Ms. Nolan, please show me your credit card, I’ll brush ¥1500 of per-authorization(預授權)as your deposit. Do you have a password of your card?好的,諾蘭小姐請您出示一下您的信用卡,給您刷¥500的預授權做您的押金,請問您的卡有密碼嗎?(刷卡前先核實是否為有效的信用卡,有無客人簽名)

G:Yes.?有密碼

R:OK, please input the password. 好的,請您輸一下密碼。

R:(刷卡后雙手將卡還給客人,禮貌的讓客人在POS單上簽名并再次告知刷卡的金額)

R:This is for you to brush a ¥1500 per-authorization, please sign in POS list to confirm.這是給你刷的¥1500的預授權,請您在POS單上簽字確認.

R:(做房卡,填好房卡內頁上的房號,房價以及早餐并雙手遞給客人,請客人在內頁賓客姓名處簽字)

R:The breakfast time is from 7:00am to 10:00am at the IAP. Please show your room number before meal. The need for additional breakfast is 98yuan one person.早餐時間是早上7:00-10:00陶樂咖啡廳,請在用餐前報房間號碼,需要額外加早餐是98+15% service charge元一位。

G:OK.好的。

R:Your room number is 1018.Here is your key card. The bellman will take your luggage and show you the way.?您的房間號碼是1018,這是您的房卡。行李生將為您提行李并為您帶路。

G:OK.?好的。

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怎么樣,看完了這篇文章,大家是不是對酒店相關的交際內容有了更多的積累了呢?喜歡就趕快收藏起來吧~